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Frequently Asked Questions (FAQs)
We’ve gathered the most common questions about energy audits, building performance, Step Code compliance, and government rebates in British Columbia.
If you don’t see your question here, our certified advisors are just a call away.
For Homeowners
Popular Question
An energy audit is a detailed assessment of your home’s efficiency. It identifies where energy is being lost and provides practical recommendations to reduce costs. It’s also the first step to qualifying for government rebates and grants.
A typical audit takes 2–3 hours, depending on the size and condition of your home.
No. Programs like Canada Greener Homes and CleanBC rebates require both a pre- and post-upgrade audit by a Certified Energy Advisor.
We review insulation, windows, doors, walls, roof, and mechanical systems, plus identify air leaks using blower door testing and thermal imaging.
Many homeowners notice lower energy bills immediately after upgrades, with savings continuing year after year.
Yes. Our audit reports highlight the most cost-effective improvements to maximize both savings and rebate eligibility.
Not at all. Our process is efficient, and most audits are completed within a few hours.
Ideally, yes—so we can answer your questions and explain our findings. If not, you’ll still receive a detailed written report.
For Builders & Developers
Popular Question
It’s a performance-based building standard requiring specific energy efficiency targets for insulation, airtightness, and mechanical systems.
As early as possible. Energy modeling during design helps avoid costly changes later and ensures compliance.
Yes, we perform blower door and air leakage testing to verify airtightness and confirm compliance.
Absolutely. We model multi-unit residential and commercial buildings to ensure Step Code targets are met.
We guide you through corrective measures and retesting to achieve compliance without major delays.
Yes, we offer workshops and on-site training to ensure best practices are implemented.
Yes, audits by a Certified Energy Advisor are required for new builds.
Rebates & Savings
Popular Question
Programs like Canada Greener Homes, CleanBC Better Homes, FortisBC, and BC Hydro offer thousands in rebates for upgrades like insulation, heat pumps, and windows.
Yes, we take care of all the documentation to make sure you don’t miss out on funding.
Savings vary, but many clients see 20–40% reductions in annual energy bills.
Our advisors review your project and identify all eligible federal, provincial, and utility incentives.
Yes, we ensure all your documents are accurate for a smooth rebate claim.
No. Even smaller improvements like insulation or window upgrades may qualify.
It depends on the program, but we provide clear guidance on expected timelines.
General Questions
Popular Question
Yes, our Energy Advisors are fully certified under Natural Resources Canada (NRCan).
We serve homeowners, builders, and businesses across British Columbia.
You can book online, call us directly, or fill out our contact form for a free quote.
Yes, we provide remote consultations for pre-assessment and initial guidance.
Every 5–7 years or after major renovations to keep your home efficient.
Yes, all our advisors and staff are fully insured and certified.
Absolutely. We offer unbiased advice on upgrades and can connect you with qualified contractors.
Still Have Questions?
Contact Energix Solutions today and get answers directly from our certified experts.
